Support
Contact FitRx
Have a question or need support? Our team is here to help every step of the way.
Send us an email at
[email protected]Support hours
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Still curious?
Frequently Asked
About FitRx
Who is FitRx?
FitRx is a fitness brand focused on innovative, accessible home workout and recovery products designed to help you train harder and recover smarter.
Why does the FitRx website redirect to Walmart?
FitRx partners with Walmart as its primary retail partner, so all of our products are available through Walmart's website and stores.
Where to Buy
Where can I find detailed product information?
Every product on this site links out to its Walmart product page, where you'll find full specs, sizing, and customer reviews.
Where can I purchase FitRx products?
FitRx products are available exclusively through Walmart, both online at Walmart.com and in select stores.
Does FitRx sell products directly on this website?
No — this website is a product showcase and brand hub. All purchases are completed on Walmart.
Are all products available in-store?
In-store inventory varies by location. Check the product's Walmart page for the most accurate stock information near you.
Orders & Payments
How do I place an order?
Click the "Shop at Walmart" button on any product to head to its Walmart listing. All payments are processed securely through Walmart's checkout.
Can I modify, cancel, or update my order?
Order changes are handled directly through Walmart Customer Support, since Walmart processes and fulfills every order.
Will I receive confirmation of my order?
Yes — after completing your purchase on Walmart.com, you'll receive an order confirmation email directly from Walmart.
Shipping & Tracking
How long does shipping take?
Shipping times and delivery options depend on Walmart's fulfillment process and your location.
How can I track my order?
Walmart will email you tracking information once your order ships.
Does FitRx offer international shipping?
Shipping availability outside the U.S. is determined by Walmart, not FitRx directly.
Returns & Warranty
What is the return policy?
All returns and refunds are handled directly through Walmart, following Walmart's standard return policy.
How do I start a return or report a damaged item?
Contact Walmart Customer Support to start a return or report a damaged or defective item.
Do FitRx products include a warranty?
Warranty coverage may vary by product — see our Warranty Info page for details.
Product Help & Support
Where can I find assembly instructions?
Instructions and assembly guides are included in the product packaging.
Who should I contact for brand questions?
For general product questions or brand inquiries, reach out using the contact info above — our team is happy to help.
Are workout guides or tutorials available?
Some products include basic workout suggestions, and more routines are shared on our YouTube channel, @myfitrx.