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FAQs
Who is FitRx?
FitRx is a fitness brand focused on innovative, accessible home workout and recovery products. Our equipment is designed to support a wide range of fitness levels — from beginners building healthy habits to more experienced users looking to enhance their routines. Each product is created with convenience, functionality, and everyday performance in mind.
Why does the FitRx website redirect to Walmart?
FitRx partners with Walmart as its primary retail partner. While our website showcases product information, all purchases are securely completed through Walmart.com. This ensures reliable checkout, fast fulfillment, and trusted customer service.
Where can I find detailed product information?
You can explore product specifications, features, pricing, availability, and customer reviews directly on the Walmart product page linked from each item on our website.
Where can I purchase FitRx products?
FitRx products are available exclusively through Walmart. You can purchase online at Walmart.com or at select Walmart retail locations, depending on availability.
Does FitRx sell products directly on this website?
No. The FitRx website serves as a product showcase and brand hub. All transactions and purchases are completed through Walmart.
Are all products available in-store?
In-store inventory varies by location. For the most accurate and up-to-date selection, we recommend checking Walmart.com, where you can also view local store availability.
How do I place an order?
To place an order, simply click the “Shop at Walmart” button on the FitRx website and you’ll be redirected to the Walmart product page to complete checkout. All payments are processed securely through Walmart, and available payment methods will be displayed during checkout.
Can I modify, cancel, or update my order after purchase?
Because all orders are processed by Walmart, any changes, cancellations, or updates must be handled directly through Walmart Customer Support.
Will I receive confirmation of my order?
Yes. After completing your purchase on Walmart.com, you’ll receive an order confirmation email and receipt directly from Walmart.
How long does shipping take and can I choose delivery options?
Shipping times depend on Walmart’s fulfillment process and the shipping method selected at checkout. Estimated delivery dates are provided on the Walmart product page before purchase. If available, options such as expedited shipping or in-store pickup may be offered.
How can I track my order?
Once your order has shipped, Walmart will send tracking information via email. You can also log into your Walmart account at any time to view order status and tracking updates.
Does FitRx offer international shipping?
Shipping availability is determined by Walmart. Please refer to Walmart.com to review current shipping regions and options.
What is the return policy for FitRx products?
All returns and refunds are handled directly through Walmart and follow Walmart’s return policy. Return eligibility, timeframes, and refund methods are outlined on Walmart.com.
How do I start a return or report a damaged item?
If you need to initiate a return or if your item arrives damaged or defective, log into your Walmart account or contact Walmart Customer Support for assistance.
Do FitRx products include a warranty?
Warranty coverage may vary by product. Please review the product packaging or the warranty information provided on the Walmart product listing for details.
Where can I find product instructions or assembly guidance?
Instructions and assembly guides are included in the product packaging. Some products may also have digital guides or additional details available online.
Who should I contact for support?
For order-related questions such as shipping, cancellations, or returns, please contact Walmart directly. For general product questions or brand inquiries, you can reach out through the FitRx website contact page or email us at [email protected].
Are workout guides or tutorials available?
Some products may include basic workout suggestions or usage guidance within the packaging, the online listing, or on our YouTube channel @myfitrx. Always follow included instructions and safety guidelines before use.